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Salesforce-Certified-CPQ-Specialist Certified CPQ Specialist

Title: Salesforce Certified CPQ Specialist

Test Detail:
The Salesforce Certified CPQ Specialist certification validates the knowledge and skills required to design and implement Salesforce CPQ (Configure, Price, Quote) solutions. Salesforce CPQ enables organizations to streamline and automate their quoting and pricing processes, improving sales efficiency and accuracy. The certification demonstrates expertise in leveraging Salesforce CPQ to drive sales effectiveness.

Course Outline:
The Salesforce Certified CPQ Specialist certification program covers a comprehensive range of topics related to Salesforce CPQ. The course provides participants with an in-depth understanding of CPQ concepts, configuration, and implementation best practices. The following is a general outline of the key areas covered in the certification program:

1. Introduction to Salesforce CPQ:
- Understanding the role and benefits of Salesforce CPQ
- Overview of CPQ terminology and concepts
- Exploring CPQ integration with Salesforce CRM
- Overview of CPQ pricing and quoting processes

2. Salesforce CPQ Configuration:
- Configuring product bundles, options, and pricing rules
- Defining product and pricing configurations
- Managing product catalog and pricing data
- Creating quote templates and document generation
- Configuring discounting and promotions

3. CPQ Quote and Contract Management:
- Creating and managing quotes in Salesforce CPQ
- Quote approval processes and workflows
- Contract management and renewal processes
- Generating and tracking quotes and contracts
- Integration with Salesforce Sales Cloud and other systems

4. Salesforce CPQ Administration:
- User management and security settings
- Role hierarchy and record access controls
- Customizing CPQ to meet specific business requirements
- Configuring guided selling and quoting workflows
- Monitoring and reporting on CPQ performance

Exam Objectives:
The Salesforce Certified CPQ Specialist exam assesses candidates' understanding of Salesforce CPQ concepts, configuration, and administration. The exam objectives include, but are not limited to:

1. Demonstrating knowledge of Salesforce CPQ fundamentals and terminology.
2. Configuring product bundles, options, and pricing rules.
3. Managing quote and contract lifecycles using Salesforce CPQ.
4. Customizing CPQ to meet specific business requirements.
5. Implementing CPQ best practices for pricing and quoting processes.

The Salesforce Certified CPQ Specialist certification program typically includes online training modules and study resources provided by Salesforce or authorized training partners. The syllabus provides a breakdown of the topics covered throughout the course, including specific learning objectives and milestones. The syllabus may include the following components:

- Introduction to Salesforce CPQ
- Salesforce CPQ Configuration
- CPQ Quote and Contract Management
- Salesforce CPQ Administration
- Exam Preparation and Practice Tests
- Final Salesforce Certified CPQ Specialist Certification Exam
Certified CPQ Specialist
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killexams.com is the ultimate preparation source for passing the Salesforce-Certified-CPQ-Specialist Salesforce-Certified-CPQ-Specialist exam. We have carefully complied and assembled Salesforce-Certified-CPQ-Specialist real exam questions and answers, which are updated with the same frequency as real Salesforce-Certified-CPQ-Specialist exam is updated, and reviewed by industry experts. Huge Discount Coupon and Promo codes are offered for great discount.
Certified CPQ Specialist
Question: 64
A user created a Quote containing two Products. The Subscription Pricing field on Product A is blank. Product B has
Subscription Pricing set to Percent of Total and both Products share the same Percent of Total Category. When the
Contract is renewed, both Products are shown in the renewal Quote, but Product A has a Net Total of zero.
Why does Product A have a Net Total of zero?
A. Renewal Model was set to Asset Based at the Account Level.
B. The Asset Conversion behavior on the Product must be set to Allow Renewals.
C. Include Net-New Products in Maintenance must be flagged in CPQ Package settings,
D. Product A is an Asset that the customer already owns.
Answer: A
Question: 65
Universal Containers sells a total of 100 Products. Thtrt art 80 Products that are generally available for selection by all
users (General Access). The remaining 20 Products should only be available to a certain group of users (Special
Which Product Selection and Price Book strategy should the admin utilize to meet the requirement?
A. Create one Price Book that contains all 100 Products. Create a Validation Rule on the Quote object to prevent
selection of a Special Access Product based on the level of User access.
B. Create one Price Book that contains all 100 Products. Create a custom Product field to designate General Access
and/or Special Access. Utilize Hidden Search Filters to support dynamic Product visibility based on the level of User
C. Create two Price Books: one General Access Price Book with the 80 generally available Products, and one Special
Access Price Book with the 20 Special Access Products. Create automation to populate the appropriate Price Book ID
into the SBQQ__QuotePrlcebookld__c on the Opportunity.
D. A Create two Price Books: one General Access Price Book with the 30 generally available Products, and one
Special Access Price Book with all 100 Products. Use Guided Selling to assign the appropriate Price Book based on the
level of User access.
Answer: D
Question: 66
Universal Containers needs to generate two styles of PDF output, one that includes prices in the line item table if the
Quote is another that hides prices when the Quote Primary checkbox is False.
Where should the admin reference the Primary checkbox field to set up this requirement?
A. The Hide Group Subtotals Field on the Quote Template
B. The Hide Totals Field on the Quote Template
C. The Conditional Print Field for each price Line Column
D. The Conditional Print Field of a Template Section for only price Line Columns
Answer: C
Question: 67
Universal Containers has a Quote that contains a Quote Line associated to an Asset Product in addition to another
Quote Line.
Which property must be present on the additional Quote Line to create a Subscribed Asset at the time of Contract
A. Subscription Pricing equals Percent Of Total
B. Pricing Method equals Percent Of Total
C. Package equals True
D. Bundled equals True
Answer: B
Question: 68
Northern Trail Outfitters has two different user profiles that need to see different Quote Line fields in the Quote Line
How should the admin configure CPQ so users automatically see the desired fields in the Quote Line Editor?
A. Create two field sets on the Quote object representing each profile, and create a text formula field with the API
name HeaderFieldSetName on the Quote object that returns the appropriate field set name based on the users profile.
B. Create two field sets on the Quote object representing each profile, and create a text formula field name
EditLinesFietdSetName on the Quote object that returns the appropriate field set the users profile.
C. Create two field sets on the Quote Line object representing each profile, and create a test formula field sets with the
API named EditLinesFieldSetname on the Quote object that returns the appropriate field set name based on the users
D. Create two field sets on the Quote Line object representing each profile, and create a test formula field sets with the
API named EditLinesFieldSetname on the Quote object that returns the appropriate field set name based on the users
Answer: C
Question: 69
Universal Containers (UC) sells containers in three sizes. The admin has created a bundle product for the container
with Product Options for different size lids. The admin has also created a Configuration Attribute called Container Size
with three different values. When a user selects a particular size container in the Configuration Attribute, only the lid
for that size container should be available for selection. An admin has created a lookup table to capture which Product
Options are valid for each container size.
Which steps should the admin take using a Product Rule to ensure only the lids of the correct size are sold with each
A. Create a Product Rule of type Selection.
Create a Lookup Query which compares the Configuration Attribute value to the lookup table to able the invalid
B. Create a Product Rule of type Alert.
Create A lookup Query which compares the Configuration Attribute value to the lookup table and warns a Product
Rule of type Selection.
C. Create a Product Rule of type Selection.
Create a Lookup Query which compares the Configuration Attribute value to the lookup table and select the valid
D. Create a Product Rule of type validation.
Create a Lookup Query which compares the Configuration Attribute value to the lookup table and prevents the user
from saving without selecting the valid option.
Answer: C
Question: 70
When an Order is Contracted, the sales operations team needs to store a unique license number on the Asset record for
each downloadable Product sold.
How should the Admin meet the business requirements?
A. Set Asset Conversion for each downloadable Product to null.
B. Set Asset Conversion for each downloadable Product to a custom value.
C. Set Asset Conversion for each downloadable Product to One per unit.
D. Set Asset Conversion for each downloadable Product to One per Quote Line.
Answer: C
Question: 71
Universal Containers (UC) offers the same services for consumption in different parts of the country, but at different
prices. UC has configured this without cloning bundles or pricebooks.
A single quote can contain products for consumption anywhere in the country.
A custom object has been created to maintain a Price Multiplier per product per geographic area. The quote document
should display the List Price of the appropriate geographic area.
How should the CPQ specialist complete the configuration?
A. Create a Lookup Price Rule to retrieve the multiplier and apply it to the Special Price field on the Quote Line.
B. Create a custom List Unit Price field on the Quote Line and a Lookup Price Rule to retrieve the
multiplier and apply it to the custom List Unit Price field on the Quote Line.
C. Enable the Consumption Schedules checkbox in the CPQ Managed Package Settings.
D. Create a Lookup Price Rule to retrieve the multiplier and apply it to the List Unit Price field on the Quote Line.
Answer: B
Question: 72
Given a customers tiered pricing model, an Admin wants to allow users to define Discount Tiers and use those values
as the Regular Price instead of an Amount deducted from the List Price.
How should the Admin configure the Discount Schedule to meet this requirement?
A. Set the Discount Unit to Percent, set the Aggregation Scope to Quote, choose Current Tier from the Override
Behavior picklist, and then select the Use Price for Amount checkbox.
B. Set the Discount Unit to Amount, choose All from the Override Behavior picklist, and then select the Use Price for
Amount checkbox.
C. Set the Discount Unit to Amount, create a custom Override_Amount_c field on the Edit Tiers page, select the Users
Defined checkbox, and then choose All from the Override Behavior picklist.
D. Set the Discount Unit to Percent, set the Aggregation Scope to Quote, Current Tier from the Override Behavior
picklist, and then select the User Defined checkbox.
Answer: C
Question: 73
Universal Containers sells a total of 100 Products. There are 80 Products that are generally available for selection by all
users (General Access). The remaining 20 Products should only be available to a certain group of users (Special
Which Product Selection and Price Book strategy should the admin utilize to meet the requirement**
A. Create one Price Book that contains all 100 Products. Create a Validation Rule on the Quote o(M.ect to prevent
selection of a Special Access Product based on the level of User access.
B. Create one Price Book that contains all 100 Products. Create a custom Product field to designate Genera! Access
and/or Special Access. Utilize Hidden Search Filters to support dynamic Product visibility based on the level of User
C. Create two Price Books: one General Access Price Book with the 80 generally available Products, and one Special
Access Price Book with the 20 Special Access Products. Create automation to populate the appropriate Price Book ID
Into the SBQQ__QuotePricebookld__c on the Opportunity.
D. A Create two Price Books: one General Access Price Book with the 80 generally available Products, and one
Special Access Price Book with all 100 Products. Use Guided Selling to assign the appropriate Price Book based on the
level of User access.
Answer: D
Question: 74
An Admin at Universal Containers has hidden the prices of Products on the Configure Products page.
How should the Admin make the prices visible again?
A. Go to the Product Option objects Unit Price field and add visibility to its Field-level security.
B. Go to the Product Option objects Option Configuration Field Set and add the Unit Price field.
C. Go to the Product Option record and check if the Default Pricing Table field is set to Standard.
D. Go to the Product Option record and check if the Price Editable field is False.
Answer: A
Question: 75
Universal Containers (UC) wants to sell products with monthly subscription terms. UC wants additional days to round
up to the nearest month for calculating the prorated price.
Which CPQ package settings should UC use to meet the business requirement?
A. Subscription Term unit: Month
Subscription Prorate Precision: Day
B. Subscription Term unit: Month
Subscription Prorate Precision: Month
C. Subscription Term unit: Month
Subscription Prorate Precision: Month + Daily
D. Subscription Term unit: Day
Subscription Prorate Precision: Day.
Answer: B
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SalesForce Specialist guide - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-CPQ-Specialist Search results SalesForce Specialist guide - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-CPQ-Specialist https://killexams.com/exam_list/SalesForce Salesforce vs. monday: Definitive Comparison

In today’s business world, using a top CRM software is no longer optional; it’s critical for success. A good customer relationship management (CRM) software will help you expedite your business growth by streamlining your workflows, boosting sales and improving customer engagement.

However, given the plethora of options available, choosing the right tool can be hard. In this article, we will dive into a detailed comparison of two popular CRM platforms, which we’ve covered extensively in our Salesforce CRM review and monday Sales CRM review. This guide offers helpful insights so you can make an informed choice that best suits your business needs.

Let’s now dive into a detailed comparison of the two platforms.


Both Salesforce and monday Sales CRM  have a vast range of features. However, Salesforce is richer in more advanced CRM features compared to monday.


Salesforce is a comprehensive CRM platform that offers a vast range of features, including sales automation, customer service, marketing automation and analytics. It offers lead management, opportunity management, customer service and contact management features. It also comes with a high degree of customization and integration features. This makes it suitable for businesses with complex sales and marketing operations.


monday is mainly focused on project management. As such, it’s not as heavy as Salesforce in terms of CRM features. However, monday also includes extensive project and team management, human resources, and software development features. This makes it fit for businesses that need an all-inclusive tool for improving sales and customer experience as well as team management.

Winner: Salesforce

Salesforce offers a wider range of features and functionalities to manage customer relationships and support sales and marketing efforts. This makes it the winner in terms of CRM features. However, if you are interested in more than just CRM features, monday is a better option.


Both Salesforce and monday offer a range of pricing options to suit businesses of different sizes.  They also come with a free trial, which allows users to try the tools’ features before committing to them. 


The pricing model for Salesforce is a bit complex and can be confusing. The pricing plans are based on the size of the business. Generally, the pricing plans for Salesforce are much more expensive than those of monday. The following are the four pricing plans that Salesforce offers:

  • Essentials: This goes for $25 per user per month paid annually.
  • Professional: It costs $80 per user per month paid annually.
  • Enterprise: This costs $165 per user per month paid annually.
  • Unlimited: It costs $330 per user per month


monday’s pricing plans are considered more affordable than those of Salesforce. These pricing plans are based on the number of features and users. In addition to the free plan, which accommodates up to two users, monday offers the following pricing options:

  • Basic: This costs $10 per user per month billed annually.
  • Standard: It goes for $14 per user per month billed annually.
  • Pro: It costs $27 per user per month billed annually.
  • Enterprise: This plan requires a custom quote.

Winner: monday

monday beats Salesforce hands down, as it offers more affordable and simple pricing plans, with the cheapest plan costing $10 per user per month. Although Salesforce has more comprehensive and robust features, monday also offers similar features at more friendly rates.

Customization and scalability

Both sales platforms come with excellent customization capabilities.


Salesforce offers a high level of customizability. It comes with a broad range of customization options allowing businesses to tailor the platform to suit their unique needs. With Salesforce customization options, you can change the platform’s interface, including the colors, logo and graphics, to reflect your company’s identity. You can also alter the dashboards to display important business information as well as create personalized applications using AppExchange. This platform also offers flexible plans to accommodate businesses of different sizes, making it appropriate for both small and large enterprises. This means that it will be able to adapt and cater to your business needs for performance and reliability as it grows.


While monday also provides pretty good customization capabilities, its options are not as extensive and advanced as those of Salesforce. The app comes with a wide range of fully customizable templates designed to suit specific activities. With Salesforce, you can modify the dashboards to suit your specific needs. Generally, monday’s customization options are easy and straightforward, which makes it a good fit for beginners and small companies.

Winner: Salesforce

Salesforce outshines monday, as it offers more advanced customization options. The downside to this, however, is that you may need a highly tech-savvy team to create custom applications and make optimal use of all the features the platform has to offer.


Both platforms have impressive integration capabilities, which allow you to connect different tools to enhance your team’s productivity and boost performance.


Thanks to its AppExchange, Salesforce integrates with over 3,000 other business apps. Salesforce integrates seamlessly with apps such as Slack, Stipe, Shopify and Google Drive, among many others.


While monday’s integration capabilities are not as extensive as Salesforce’s, the platform also has smooth integration with other apps, including project management, marketing and team collaboration tools. It integrates seamlessly with more than 30 apps, including Shopify, Gmail, Outlook, DocuSign, Microsoft Teams and Slack. It also has an Apps Marketplace that allows smooth integration with a range of other apps, for a total of 200 integrations.

Winner: Salesforce

Salesforce wins over monday in terms of integration capabilities, thanks to its AppExchange, which gives access to a wide range of apps.

Ease of use


Due to its vast collection of advanced features, Salesforce has a complicated user interface with various buttons to click, which can be overwhelming, especially to new users. It will thus require some time for users to fully master and use its features optimally. As such, Salesforce is most suited for large enterprises with complex CRM processes.


Compared to Salesforce, monday has a more friendly and straightforward user interface, which makes it favorable for new users. Its vibrant and colorful dashboard allows you to quickly locate all the functions you require. In addition, the platform offers extensive resources to help you get started easily. 

Winner: monday

In terms of ease of use, monday takes the crown. The platform boasts a simple interface and hence has a shallow learning curve. Further, given the platform’s rich resources, you’ll get running in no time.

Customer support

Customer support is a crucial consideration when choosing a CRM platform.


In addition to the various learning resources, Salesforce offers a range of options to businesses to efficiently deal with customer service inquiries, including a 24/7 phone support and an online forum. However, the level of support depends on your plan, with more support avenues available in the higher tiers.


monday offers customer support through various channels, including videos, webinars, articles, a knowledge base and a community forum. It also offers 24/7 support phone support plus a ticketing system and a dedicated customer success manager for enterprise plan users.

Winner: monday

monday is the winner in terms of customer support, as its 24/7 support is available across all its packages, including the free version.

Thu, 04 Jan 2024 10:00:00 -0600 en text/html https://www.businessnewsdaily.com/salesforce-vs-monday
Salesforce Pricing Guide (December 2023)

Salesforce offers a full suite of add-ons available mainly on the SalesForce AppExchange. These optional Salesforce programs include tools to support different needs and industries. Depending on the complexity of those needs, you’ll pay anywhere from nothing to hundreds of dollars for one (or multiple) apps. You can also find add-ons under the “products” tab on the Salesforce website.

Salesforce’s apps come from both first- and third-party providers. They also vary in pricing, often including new tiers that differ from what Salesforce offers. Simple apps, like 360 SMS, start at $7 per month but might cost more depending on how many texts you send. Other apps, like the Salesforce Adoption Dashboard, are entirely free. You also have freemium apps, like JotForm, which are free for the first five forms. 

Each app is different, requiring another knowledge base to learn this optional system. Much like shopping for CRM systems, you must go through testing and adoption phases. Thankfully, Salesforce is a cloud-based SaaS system, meaning you can easily customize it according to your needs. Below, you’ll learn more about some of the most popular add-ons you might consider. 

Pardot Pricing

Salesforce Pardot is a popular marketing automation platform that comes in four tiers. Here’s a breakdown of what those tiers provide:

  • Growth: $1,250/mo; focuses on marketing automation 
  • Plus: $2,750/mo; provides deeper analytics and personalization features
  • Advanced: $4,400/mo; AI support and developer sandbox features
  • Premium: $15,000/mo; offers predictive analytics and personalized product support

Pardot supports up to 10,000 contacts, with its higher tier supporting 75,000.

Service Cloud

Service Cloud focuses on the customer support side of Salesforce. It also has identical pricing compared to Sales Cloud (Salesforce’s primary offering). Here’s a breakdown of pricing:

  • Starter: $25/user/mo; provides a simple customer case management dashboard
  • Professional: $80/user/mo; provides case swarming and computer telephony integration (CTI)
  • Enterprise: $165/user/mo; provides AI features and a self-service system for your customer support staff
  • Unlimited: $330/user/mo; 24/7 support alongside AI-powered chatbots
  • Unlimited+: $500/user/mo; advanced AI support and the ability to better integrate data across Tableau Analytics and Data Cloud

Sales Cloud does not come with Service Cloud. However, you can discuss discounts for integrating both when talking with an account executive. 

CPQ and Billing

Both CPQ and Billing are features you can find under Salesforce’s Revenue Cloud service. 

CPQ (Configuration, Pricing and Quoting) is a flexible pricing system that changes price depending on usage level or optional features. When selling software with add-ons, it can help you simplify billing customers. It comes in two forms:

  • CPQ: $75/user/mo; provides limited customization options
  • CPQ Plus: $150/user/mo; provides more process control and automated features

Billing is another feature of Revenue Cloud which comes in two forms, although the pricing requires you to call in:

  • Growth: Has a built-in invoicing system for scheduling and merging multiple invoices
  • Plus: Advanced billing systems based on usage ratings; supports automatic payments

If purchasing the complete sales CRM, some of these features are integrated with advanced plans, meaning you don’t need to pay extra. 

Einstein Analytics

Einstein Analytics is the AI-driven analytics software from Salesforce that comes with the Unlimited plan. Enterprise customers might choose to pay separately, selecting one of the four plans below:

  • Einstein Predictions: $75/user/mo; provides simple, automated insights
  • CRM Analytics Growth: $140/user/mo; more advanced analytics platform without AI features
  • CRM Analytics Plus: $165/user/mo; combines features from Predictions and Analytics Growth
  • Revenue Intelligence: $220/user/mo; provides revenue insights as well other features


MuleSoft is an integration-based platform that connects multiple apps, helps integrate numerous APIs and provides automated systems between those softwares. Another way to look at it: it’s a complex version of Zapier with way more power for programmers. 

MuleSoft’s pricing varies heavily but can cost up to $250,000 per year. You’ll need to call and discuss your unique needs for a quote. 

Wed, 20 Dec 2023 10:00:00 -0600 en-US text/html https://www.marketwatch.com/guides/business/salesforce-pricing/
Salesforce Pricing 2024: Everything You Need To Know

While Salesforce has many different products with pricing structures that often require a quote from the company, we’ve compiled the basic pricing for their sales CRM only.

It should be noted that the pricing is the same no matter how large your business is, but Salesforce markets a small business plan for each of its three main products of Sales, Service and Pardot. The prices are listed by Salesforce as being the same as they are listed for larger businesses. Their small business offering is more of a summary of what they recommend for businesses with smaller teams and less-needed accounts.

As you can see in the table above, as you scale up your pricing plan you’ll be able to get access to more rich features meant for larger or scaling businesses. The Starter Suite plan should be great for most small businesses with fewer than five sales team members, unless you are looking for something with accurate sales forecasting.

Features of Salesforce CRM

As you grow your business, you’ll be able to take advantage of the more advanced features like workflow automation. All businesses will have sales team members with a lot to juggle who can benefit from this. But more importantly, the larger your team is, the more automation you’ll need to make sure all processes are the same and tie back into your analytics correctly.

Your team will get access to the Salesforce mobile app no matter what plan you choose, which allows you to input data on any lead right from your phone. You’ll also be able to check any information you need as you’re on the go attempting to sell in person. It’s a great time-saver to help your sales team take their customer relationships to the next level.

If you’re looking for advanced developer tools, such as a sandbox or the ability to add custom applications, then you’ll want to check with your dev team for their specific needs. Some of these tools are unlocked with the Professional plan but most do not become available until you pay for Enterprise.

Finally, no matter what plan you choose, you can use Salesforce with any major email provider as you’ll be able to integrate your Gmail or Outlook service directly into the platform. This is a huge time-saver as you’re communicating either via cold reach out or a back-and-forth with your leads.

Sat, 30 Dec 2023 05:25:00 -0600 Jeff White en-US text/html https://www.forbes.com/advisor/business/salesforce-pricing-guide/
Report: Salesforce's Next Multi-Billion Dollar Acquisition Could Be Integration Specialist MuleSoft

Salesforce is in the advanced stages of acquisition talks with a popular cloud-based integration and API management vendor that went public last March, according to a Reuters report published Tuesday.

The potential deal for MuleSoft offers the promise of natively connecting apps built on the CRM-leader's development platforms with enterprise solutions from other vendors, Salesforce partners told CRN.

Citing anonymous sources, the news agency said an acquisition, while still uncertain, could be revealed later this week if the parties reach an agreement. Both companies are based in San Francisco.

[Related: Salesforce Looks To Extend Commerce Cloud To Businesses With CloudCraze Acquisition]

MuleSoft shares were up $8.98 (27.17%) to $42.01 on the news in late trading on Tuesday. The company's market capitalization jumped to more than $5.48 billion.

Salesforce is a MuleSoft customer, along with the likes of Accenture, Coca-Cola, Netflix, and Tesla. The developer's Anypoint Platform supports service-oriented architecture, Software-as-a-Service integration, and API management to enable customers to secure the flow of data between all systems in the enterprise.

MuleSoft says its Integration Platform-as-a-Service empowers developers to integrate and orchestrate apps and services across enterprise data centers and cloud environments, connecting nearly every technology in a standardized way.

Most large Salesforce deployments for enterprise customers involve some form of integration solution, and there's an abundance of products on the market.

Making it easier for technology partners building apps on Salesforce development platforms to connect outside solutions could attract more customers to the Salesforce ecosystem, said Ron Zapar, CEO of Re-Quest, a Naperville, Ill.-based Salesforce partner.

’Since Salesforce provides a select set of cloud-based business functionality, having the ability to easily integrate their cloud platforms with a wide variety of on-premise and cloud-based ERPs eliminates barriers to entry for many companies looking to implement their CRM solutions on Salesforce and integrate them with their existing solutions," Zapar told CRN.

Kai Hsiung, chief growth officer at Silverline, a Salesforce partner that has worked with MuleSoft in the past, said his firm's integration team is mulling the ramifications of the deal if it goes through.

Previous Salesforce acquisitions have aligned to an industry or cloud-product play. But adding an integration platform is something the New York City-based solution provider had not anticipated—a move that could potentially disrupt any Salesforce consultant's integration strategy, especially if Salesforce positions MuleSoft as a pure-integration play, Hsiung told CRN.

But as Salesforce pushes more artificial intelligence and data science solutions into the marketplace, "pairing an [Enterprise Service Bus] solution like MuleSoft that can handle complex integrations in real-time could be an interesting development," Hsiung said. "One that is worth paying attention to."

"We are curious to see how Salesforce is planning to use Mulesoft and what it means for its partners and clients," he said

Last week, Salesforce agreed to purchase one of its prominent technology partners, CloudCraze, to bolster its Commerce Cloud.

Tue, 20 Mar 2018 08:23:00 -0500 text/html https://www.crn.com/news/cloud/300100936/report-salesforces-next-multi-billion-dollar-acquisition-could-be-integration-specialist-mulesoft
Cognizant Acquisition Spree Continues With Deal For Salesforce Specialist Advanced Technology Group

Cognizant plans to acquire its fourth company over the past five months with the move Tuesday to buy Salesforce consulting specialist Advanced Technology Group.

Founded in 2000, ATG provides revenue management consulting and implementation services focused on the Salesforce platform. The Overland Park, Kan.-based solution provider has large specialized teams around configure, price, quote (CPQ), contract life-cycle management and billing for multiple technology platforms, as well as expertise in automated cloud-based quote-to-cash solutions.

"ATG's deep quote-to-cash domain expertise and extensive Salesforce CPQ and billing implementation offerings strengthen Cognizant's cloud solutions portfolio as clients increasingly shift to business models that are based on recurring revenue streams, subscriptions, consumption, IoT, and as-a-service offerings," said Rajesh Balaji, global delivery head, Enterprise Application Services for Cognizant, in a statement.

[Related: Cognizant Agrees To Buy Salesforce Specialist SaaSfocus]

Terms of the deal were not disclosed. Cognizant did not respond for comment by press time.

Cognizant in April closed its $500 million purchase of Louisville, Ky.-based Bolder Healthcare Solutions, which specializes in delivering revenue cycle management solutions in the health-care industry and employs more than 1,500 people in the U.S. and India.

In May the company acquired privately held Hedera Consulting, which specializes in business advisory and data analytics services across a number of industry sectors. The purchase expanded Cognizant’s consulting, business insight and digital transformation capabilities for customers in Belgium and the Netherlands. Terms of the Hedera deal were not disclosed.

On Aug. 23, Cognizant signed an agreement to purchase Salesforce Platinum consulting partner SaaSfocus. The Noida, India-based solution provider has roughly 350 employees in Australia, India and New Jersey who specialize in Salesforce consulting. Terms of the SaaSfocus deal were not disclosed.

Cognizant is a Salesforce Global Strategic Partner with a large team of Salesforce-certified consultants around the world. The Teaneck, N.J.-based company is ranked 195 on the Fortune 500.

Don Lynch, senior vice president of worldwide strategic alliances at Salesforce, said in a statement that Cognizant and ATG are "key" Salesforce partners. "The combined expertise and capabilities of Cognizant and ATG will further enhance the value provided to customers by utilizing the world's leading CRM platform," he said.

ATG will become part of Cognizant's Enterprise Application Services practice, which has one of the largest number of Salesforce-trained experts in the world. The acquisition is expected to close in the fourth quarter of 2018.

Tue, 18 Sep 2018 02:03:00 -0500 text/html https://www.crn.com/news/channel-programs/cognizant-acquisition-spree-continues-with-deal-for-salesforce-specialist-advanced-technology-group
The biggest enterprise technology M&A deals of the year

Cisco’s $28 billion offer for enterprise cloud protection company Splunk was the biggest enterprise software deal of 2023, while the previous year’s biggest, Broadcom’s $69 billion acquisition of VMware, secured regulatory approval after more than a year in limbo.

Antitrust regulators in the US and Europe are proving increasingly willing to hold technology giants to account, delaying proposed acquisitions and enforcing commitments they made to secure past deals. It took Broadcom 59 weeks spanning three fiscal years to get approvals from around the world for its $69 billion acquisition of VMware, while the FTC is still fighting a rearguard action against Microsoft’s acquisition of games studio Activision, almost two years after the deal was first announced.

Gartner forecasts this regulatory oversight will have a chilling effect on large M&A deals, and could encourage buyers to consider multiple smaller acquisitions instead, it says in a new report, Top Trends in M&A for 2024.

At the same time, economic uncertainty is depressing the value of small technology startups, making them more attractive. CIOs of well-capitalized enterprises needing those startups’ technologies should consider acquiring them rather than becoming customers, Gartner says. It expects to see more of what it calls “techquisitions” like this.

AI, in particular, could make for a good techquisition, as it represents an easy way for enterprises lacking the skills or time to build their own AI capabilities to buy their way in. Gartner expects such deals to lead to a wave of AI acquisitions in 2024.

But AI isn’t just an acquisition target; it can also be a tool to facilitate mergers, Gartner says. Enterprises should consider using it to analyze and negotiate letters of intent, contracts, and transition services agreements (TSAs).

Financial services consultancy WTW also expects a move toward smaller deals with a focus on AI in 2024. “Deal success will depend on the buyer’s ability to build a culture that supports innovation with AI, and its power to enhance the employee experience,” says Jana Mercereau, WTW’s head of corporate M&A consulting, Great Britain.

For CIOs, mergers and acquisitions can disrupt strategic rollouts, spell a need to pivot to a new solution, signal sunsetting of essential technology, provide new opportunities to leverage newly synergized systems, and be a bellwether of further shifts to come in the IT landscape. Keeping on top of activity in this area can help your company make the most of emerging opportunities and steer clear of issues that often arise when vendors combine.

Here, CIO.com rounds up of some of the most significant tech M&As of 2023 that could impact IT.

December 2023

Two investment funds buy Alteryx

Analytics cloud platform Alteryx is going private. It’s agreed to be acquired by Clearlake Capital and Insight Partners in a deal valued at $4.4 billion. Alteryx CEO Mark Anderson said the deal will provide his company with increased working capital and access to industry expertise to grow. Clearlake already owns stakes in a number of enterprise technology firms, including Kofax, Metricstream, Perforce, and Precisely. Insight’s portfolio includes Augury, Camunda, Docker, and Veeam.

Silver Lake sells parts of Software AG to IBM

IBM has agreed to buy the StreamSets and webMethods integration-platform-as-a-service enterprise technology platforms from Software AG for $2.13 billion. It’s an odd move for Software AG — its CEO recently put the “super iPaaS” at the very heart of his strategy — but great news for shareholder Silver Lake, which bought a majority stake in July in a deal valuing the whole company at $2.4 billion. The sale will leave Software AG with four main product lines: Aris for business process mining; Alfabet for managing IT transformation; Cumulocity for IoT; and Adabas & Natural, its legacy mainframe modernization programming languages.

Salesforce buys Spiff to spiff up compensation tracking capabilities

Salesforce has agreed to buy Spiff, a developer of software that tracks sales commissions. It plans to integrate it into its Sales Cloud platform to enhance its performance management functionality. The majority of Spiff’s customers use Salesforce as their CRM, and its software is sold through Salesforce’s AppExchange. 

ServiceNow expands process mining with Ultimate acquisition

ServiceNow has bought another company — and despite its name, it surely won’t be the last — to expand the process mining capabilities of its Now Platform. UltimateSuite’s task mining software analyzes keystrokes and mouse clicks to identify automation opportunities and streamline repetitive work.

Cognizant buys Thirdera to boost its ServiceNow capabilities

IT outsourcer Cognizant has snapped up Thirdera, a ServiceNow partner based in Colorado, and added almost 1,000 employees to its workforce of almost 350,000. Of particular interest was Thirdera’s in-house online training platform, Thirdera University, which Cognizant plans to use to train up its own staff.

Inetum buys another ServiceNow partner, Unifii

There’s more consolidation in the ServiceNow ecosystem. French IT services company Inetum has snapped up Unifii, a ServiceNow partner operating in the UK and Ireland, giving it a total of around 500 ServiceNow experts in Europe.

Nintex buys Skuid to add low-code to its process automation tool

Process intelligence and automation specialist Nintex has agreed to buy Skuid, developer of a low-code tool used by 600 companies to build business applications. It plans to combine Skuid’s platform with its own.

FTC takes its case against Microsoft’s $68.7 billion bid for Activision Blizzard to appeals court

The US Federal Trade Commission is still trying to reverse Microsoft’s acquisition of games developer Activision Blizzard. On December 6, it asked an appeals court in California to overturn a lower court decision allowing the deal to go ahead. Meanwhile, in October, Microsoft announced it closed the deal after obtaining approval from the UK’s Competition and Markets Authority, the only other regulatory hold-out.

Activision Blizzard’s apps are not typically authorized on enterprise networks, but when the deal was first announced, it seemed there was a chance its technology to create and animate virtual worlds could make it into the workplace. Back then, Microsoft said the acquisition would give it the building blocks for the metaverse. However, since then, Microsoft has laid off 100 staff in its industrial metaverse unit, essentially closing it down.

Insight acquires Google Cloud partner SADA

IT services company Insight Enterprises has expanded its multicloud capabilities with the acquisition of cloud consultant SADA. The deal adds 850 Google Cloud experts to Insight’s 14,000-strong workforce. Insight already works with Microsoft Azure and AWS.

November 2023

OpenText sells part of its Micro Focus acquisition to Rocket Software

OpenText swallowed Micro Focus in a $5.8 billion deal that closed in January 2023 — but it couldn’t digest a big chunk of it: the application modernization and connectivity (AMC) business that accounted for 18% of Micro Focus revenue in 2022. Now it’s passed the AMC business on to Rocket Software, a specialist in mainframe modernization, for $2.28 billion. Rocket has already made a couple of smaller acquisitions this year, and in July lost a bidding war for Software AG, which has a substantial application modernization portfolio of its own.

Cisco’s $28 billion acquisition of Splunk could close sooner than expected

Enterprise and cloud protection company Splunk could be part of Cisco a year from now, following a $28 billion bid from the networking equipment vendor. Cisco CEO Chuck Robbins sees the acquisition as a way for the company to expand its existing security products into a full-stack observability platform. He initially expected to close the deal by October 2024, but it could happen far sooner since Splunk says the waiting period under the Hart-Scott-Rodino antitrust act has expired with no action by the Federal Trade Commission, removing one obstacle to closing.

Broadcom closes VMware acquisition

Broadcom secured the last remaining approval needed for its $69 billion acquisition of VMware from Chinese regulators, a month after its self-imposed deadline of October 30, the end of its fiscal year. It celebrated by laying off 1,200 VMware employees and ditching the company’s end-user computing and security businesses to focus on creating private and hybrid cloud environments for large enterprises.

Blackstone buys Civica for $2.5B

Blackstone has acquired UK software developer Civica from Partners Group for $2.5 billion. (Blackstone also owns CIO.com’s publisher, Foundry.) Civica develops applications for state and local governments including analytics, workflow automation, and workforce and financial management.

Mainline Information Systems joins HIG

Investment fund HIG Capital has picked up Tallahassee-based IT services company Mainline Information Systems. The fund already holds stakes in dozens of other tech companies, including other IT services specialists such as Boston-based ECI or General DataTech in Dallas, and ecosystem integration software vendor Cleo.

KPMG adds Salesforce expertise in Europe

KPMG is growing its enterprise software footprint in France. It’s acquired French Salesforce specialist iCom Cloud, adding 100 consultants to its workforce. It’s also just closed its acquisition of Censio Karamba! with 200 SAP consultants, and last year bought SilverProd, a specialist in Microsoft Dynamics.

Aptean buys another transportation software company

Aptean, a provider of niche enterprise applications for vertical markets, has added another transportation management application to its portfolio, acquiring UK-based 3T Logistics & Technology Group.

Operations management specialist PagerDuty is expanding its cloud-based services with its acquisition of the Jeli.io platform. It plans to integrate it with the rest of the PagerDuty Operations Cloud to provide additional analysis and learning capabilities around incident management.

Exterro buys Divebell for data discovery

Legal governance, risk and compliance software developer Exterro has acquired Divebell, provider of a data discovery service. Exterro plans to combine its existing services with Divebell’s as a single platform.

ISG buys Ventana Research

Information Services Group, a technology advisory firm, has acquired Ventana Research and its database, which tracks more than 2,000 software vendors. The companies provide tools to help CIOs evaluate software and SaaS suppliers.

October 2023

Oracle acquires field service management add-on for NetSuite

Oracle has bought Next Technik, the developer of a field-service management application, and plans to incorporate the add-on into NetSuite, its mid-market cloud ERP suite. It’s rebranding the product as Field Service Management by NetSuite, and will soon begin selling the product directly. For now, it’s available through Next Technik in the US, UK, Australia, and Canada.

Atlassian pays almost $1 billion for Loom

Atlassian, the developer of work management tools such as Jira, Confluence, and Trello, has agreed to acquire video messaging platform Loom for $975 million in stock and cash. It’s betting big that workers will prefer to send one another asynchronous video messages rather than text.

AMD plans to acquire AI software company Nod.ai

Chipmaker AMD is taking a leaf out of rival Nvidia’s playbook with a plan to buy AI software developer Nod.ai for an undisclosed sum. Nvidia has turned itself into a trillion-dollar company by building a full stack of generative AI models, tools to create them, and hardware to run them. In contrast to Nvidia’s proprietary software approach, AMD is pinning its hopes on an open-source strategy to drive demand for its hardware.

September 2023

Cisco closes acquisition of Accedian

Accedian, the developer of the Skylight performance analytics platform to monitor multi-cloud, multi-vendor networks, is now part of Cisco. For the last six years, it’s been majority-owned by Bridge Growth Partners, which also holds stakes in enterprise data management company Syniti and event broker vendor Solace.

SAP adds LeanIX to its software portfolio

SAP is adding enterprise architecture management specialist LeanIX to its software stable. SAP hopes LeanIX’s AI-powered tool can help customers move off its legacy ERP system and onto S/4HANA in the cloud. But recent research by LeanIX showed that only 12% of SAP customers have completed their move to the cloud, eight years after S/4HANA was released and just four years before SAP ends mainstream support for its predecessor, ECC6.

Akeneo buys Unifai to clean up product catalogs

Product information management (PIM) specialist Akeneo has acquired Unifai, which uses AI for data collection, cleansing, and categorization. Akeneo plans to roll Unifai’s tools into its Product Cloud offering, where it’ll help with supplier data onboarding and pricing integration.

Rocket Software integrates tcVision developer BOS

Rocket Software, the company that lost out in July’s bidding war for Software AG, has landed on another acquisition target. On September 7, it bought BOS, a German developer of data integration tools, including tcVision, which has been renamed Rocket Data Replicate and Sync. The deal will help Rocket round out its portfolio of mainframe modernization tools.

August 2023

IFS buys Falkonry to boost its ERP asset management services

IFS has agreed to acquire Falkonry, developer of an AI-based time-series data analytics tool. IFS plans to incorporate it into its ERP platform to boost its enterprise asset management (EAM) services capabilities.

Adobe-Figma deal runs into regulatory trouble

Adobe’s plan to buy one of the largest rivals to its online design tool Creative Cloud is having less luck with competition regulators. On August 7, the European Commission called in Adobe’s September 2022 agreement to buy Figma for $20 billion for a full investigation, while the UK Competition and Markets Authority said in late June it would oppose the deal unless Adobe made undertakings to avoid the deal resulting in a substantial lessening of competition. The US Department of Justice is also said to be considering an antitrust lawsuit to block the deal. Figma is more often seen in the art department than in IT, but with Adobe also a big player in customer data platforms, CIOs will be wary of the company getting an even bigger hold on their cloud software spend.

ServiceNow partners in Scandinavia and Germany merge

The Cloud People (TCP), a ServiceNow partner based in Norway, has acquired its German counterpart Nuvolax. The deal nets TCP a delivery center in Brazil, giving it 24-hour service coverage and opening up access to the US market, where it has growth ambitions.

July 2023

Teradata acquires Stemma to enhance analytics

Teradata has bought Stemma, the three-year-old developer of an AI-based data exploration tool, to accelerate its Vantage self-service analytics platform.

ServiceNow agrees to buy retail data platform G2K

ServiceNow is getting ready to sprinkle some more AI magic on its automation of workflows in the retail industry. It’s agreed to buy G2K, the developer of the Parsifal data platform, which the company says can analyze the movement of customers and products around stores.

Silver Lake buys majority stake in Software AG

Software AG, the German maker of tools to manage IoT data, APIs, and legacy mainframe apps, looks set to become part of Silver Lake, which also owns stakes in Airtable, Celonis, Qualtrics, and Splunk. The investment fund secured a 63% stake in the company, valuing it at $2.4 billion, after a bidding war that pitted it against mainframe modernization firm Rocket Software. Prior to the deal, Software AG’s largest shareholder was a foundation, SAGST, created by one of its founders. SAGST’s 30% holding had for years protected the company from takeovers, but in April the foundation agreed to sell most of its stake to Silver Lake. Sanjay Brahmawar, CEO of Software AG since August 2018, said the company will benefit from the stability and certainty provided by a single major shareholder.

June 2023

IBM offers $4.6 billion for Apptio

IBM has agreed to buy cloud cost control specialist Apptio from private equity firm Vista, which has owned it since 2018. IBM plans to roll Apptio’s offering into its IT automation portfolio — AIOps, Instana and Turbonomics, — to help enterprises optimize both application cost and application performance from a single control center. The acquisition will also give IBM access to anonymized data on $450 billion of IT spend it can use to train AI tools for further optimization.

Databricks buys MosaicML for $1.3 billion

Generative AI is a hot commodity these days, and Databricks, for one, can’t get enough of it. In addition to developing its own LLM, Dolly, based on open data, it’s now acquired MosaicML, the creator of two open source models, MPT-7B and MPT-30B. With the acquisition, Databricks hopes to make it easier for enterprises to build LLMs based on their own data.

Silver Lake buys Qualtrics for $12.5 billion

Qualtrics has changed hands again. SAP acquired it for $8 billion in 2018, but the graft didn’t take, and SAP soon sold a minority stake. Now Silver Lake and the Canada Pension Plan Investment Board have snapped up the whole company. The deal closed on June 28. SAP will remain a go-to-market partner of Qualtrics and service their joint customers.

Data center operator nLighten has bought Euclyde, owner of six data centers in neighboring France. One of nLighten’s goals with the acquisition is to reduce its carbon footprint: in France 70% of electricity comes from nuclear power stations, while in nLighten’s home country, Germany, around one-third of it comes from coal, which has the highest carbon intensity of all electricity sources.

HCM vendor UKG buys payroll provider Immedis

UKG’s cloud-based HCM software already delivers a wide range of functions to some enterprise HR departments. Now it’s adding to those capabilities with Immedis, which helps enterprises and mid-size companies operating in more than one country to manage payroll across borders. UKG plans to integrate the new functionality into its software suite as UKG One View later this year.

IBM buys French cloud services firm Agyla

Looking to improve its offering for French clients, IBM has agreed to buy Agyla, a provider of cloud platform engineering services. It plans to incorporate Agyla into its IBM Consulting division.

May 2023

Survey company Momentive says yes to STG deal

Symphony Technology Group has closed its acquisition of Momentive (formerly SurveyMonkey) for $1.5 billion. STG’s portfolio also includes ERP vendor CAI Software and a stake in cybersecurity firm RSA.

Snowflake adds Neeva’s generative AI to its data warehouse platform

Snowflake has acquired Neeva, a small startup that used generative AI to improve the search experience. The deal came just days after Neeva closed its subscription-based, ad-free search engine. While difficult to build a search experience people were willing to pay for, it turned out to be the easy part, according to a farewell blog post from Neeva’s founders: “Convincing users to pay for a better experience was actually a less difficult problem compared to getting them to try a new search engine in the first place.” Now it’s up to Snowflake to convince its customers to change.

IBM to automate cloud data protection with Polar Security acquisition

Data security posture management specialist Polar Security will soon be part of IBM, which plans to integrate the Israeli company into its Guardium range of data security products. There, it’ll help IBM customers pinpoint security risks and compliance violations. IBM didn’t say how much it paid for the company, but Israeli news site Tech12 put the price at $60 million.

Databricks buys Okera to keep tabs on LLMs

Databricks has been encouraging enterprises to experiment with LLMs, offering one of its own, Dolly, as open source. Now it’s offering its customers a way to keep such models under control with LLM governance specialist acquisition, Okera.

April 2023

Ciphr adds diversity with Marshall acquisition

Marshall E-learning, a provider of diversity and inclusion training, is now part of Ciphr, a UK-based HR SaaS platform. Ciphr expects the deal will enable it to expand its existing online learning offering.

March 2023

Vista Equity Partners buys insurance software firm Duck Creek

Vista’s latest acquisition is a $2.6 billion niche play: Duck Creek Technologies, a developer of specialist software for the insurance industry. The companies say the deal will accelerate Duck Creek’s move to the cloud, allowing it to scale up its business.

Quantive buys AuxinOKR consulting firm

Following its acquisition of consulting firm AuxinOKR, strategy execution platform Quantive is rolling out a new consulting division to support enterprises adopting its tools for measuring business results.

Quantexa is loving the Aylien

Quantexa has acquired Aylien, a Dublin-based natural language processing firm specializing in risk management and market insight. It will use Aylien’s NLP skills to enhance its AI-based decision intelligence tools for the finance industry.

Capita lays off employment screening business

Matrix SCM, a British IT staffing agency, has acquired Security Watchdog, a provider of employment screening services, from Capita, the giant IT services business. It’s part of a broader sell-off for Capita, which also let go of three other HR companies in March: Capita Resourcing, HR Solutions, and ThirtyThree. Capita is selling non-core businesses to reduce its debts, and refocus on public sector and customer experience work.

Key secures Rocket

Mainframe software developer Rocket Software has bought mainframe security specialist Key Resources. The deal will enable Rocket to offer additional security-related services to the mainframe users it works with.

February 2023

Thomas Bravo manages $8 billion spend on Coupa Software

Investment firm Thomas Bravo has acquired Coupa Software, a provider of business spend management tools, in an $8 billion deal. Abu Dhabi Investment Authority has taken a minority stake. Thomas Bravo also owns business payments company BottomLine, open finance platform Solifi, data management tool Talend, and a raft of security and identity management software companies.

Arm sells software arm

Processor designer Arm has sold Forge, its suite of software development tools for high-performance computing, to Linaro, which develops and supports a range of other Arm-specific software for enterprises. Arm originally acquired Forge in 2016 to support its entry into the HPC market.

Accenture buys Morphus, adds new South American cybersecurity center

With its acquisition of Brazilian cybersecurity and threat intelligence provider Morphus, Accenture has added a new site from which to supervise its offering of managed security services and advanced analytics. The cyber fusion center in Fortaleza, Brazil, was previously Morphus Labs.

January 2023

OpenText buys Micro Focus for $5.8 billion

OpenText has closed its acquisition of Micro Focus, a vendor of mainframe modernization and application portfolio management tools. OpenText’s first move on completing the deal was to begin laying off staff. It announced an 8% reduction in workforce to realize $400 million in annual cost savings to help finance the $5.8 million purchase, which it first announced in August 2022.

Dell buys Cloudify

After selling off its stake in VMware, Dell is moving back into the cloud software business with the acquisition of Cloudify. The Israeli startup has developed a cloud orchestration platform to help devops teams automate provisioning.

McKinsey buys machine MLops platform Iguazio

McKinsey is adding to its stable of machine learning experts with the acquisition of software developer Iguazio. In time, it plans to integrate it into QuantumBlack, a McKinsey business unit that’s specialized in AI for the last decade. Iguazio is the developer of a commercial MLops platform and two open-source tools: MLRun, for ML pipeline orchestration, and Nuclio, which offers real-time serverless functions to automate application deployment.

HPE buys Pachyderm to automate ML development

Pachyderm, a developer of data pipeline automation tools used to train machine learning models, is now part of Hewlett-Packard Enterprise. The company’s software will become part of the HPE Machine Learning Development Environment.

Quantum fusion: IonQ ties up with Entangled Networks

With each of the handful of companies developing quantum computers betting on a different architecture, a cross-platform quantum computing operating system is still way off. That’s why quantum hardware companies like IonQ are developing their own software tools, too. To speed up the process, IonQ has acquired Entangled Networks, a developer of software optimization tools for quantum computers, and is building a new Canadian subsidiary around the software team.

Two ServiceNow partners tie the knot

ServiceNow solutions provider Thirdera has acquired another ServiceNow partner, SilverStorm Solutions, to expand its reach in Europe. Thirdera also operates in South America and, combined, the two ServiceNow Elite-level partners have over 900 employees.

For last year’s mergers and buyouts, see The biggest enterprise technology M&A deals of 2022.

Tue, 26 Dec 2023 10:00:00 -0600 en text/html https://www.cio.com/article/196371/the-biggest-enterprise-technology-ma-deals.html
A Sinking Tower, A Light-Bearing Pyramid, and Salesforce: Your Skyline Guide to San Francisco

The Salesforce Tower is now the tallest in San Francisco. Photo: Steve Proehl/Getty Images/Corbis Unreleased

“We are going through an unprecedented building boom right now,” says Rick Evans, an architecture historian and the founder of the San Francisco Architecture Walking Tour. “It’s like the second gold rush is happening in the city, and it’s all driven by tech dollars.”

The most exciting development is centered in the South of Market (SoMA) district — also known as the Rincon District — where an urban plan that’s been in the works since 2009 is finally maturing, anchored by a soon-to-be-completed transportation terminal and an urban park. But this is only the tip of the architectural iceberg, says Evans. In the next decade, development in downtown San Francisco will continue to expand, to the dismay of many. “We’re experiencing, maybe for the first time, a real urban revival,” says Evans. “The skyline is changing more dramatically now than ever in history.”

To get you up to speed, Evans took us on a tour of the city’s wacky architectural past and its ambitious, Salesforce-dominated future.

1910: Heineman Building
130 Bush St.
“This is a fun one. Built on a lot that’s 20 feet wide and 80 feet deep, it’s the narrowest building in San Francisco. It’s very skinny and, with a building on either side, it looks like an accordion squeezed, with very beautiful gothic ornamentation. It was built to be a clothing factory and the owner wanted it to reflect what they manufactured: belts, ties, and suspenders. Today, it’s a commercial building, though it’s so dark inside that it’s not very leasable.”

1914: Hobart Building
582-592 Market St.
“This was built by Willis Polk, our city’s most famous architect, but people don’t really understand it. When it went up in 1914, it was the second-tallest structure in the city. In 1970, they took away the building next to it, leaving a blank wall — which is still there today. It looks like it has been cut in half. But it’s a gorgeous building, very baroque and Gothic-looking. Terra cotta — clay that was poured into a mold, fired in an oven, and then placed in steel frames — was used [for the exterior] because it was cheaper than stone and also fireproof. But what’s most important is the aesthetic: When light hits it, it turns different colors throughout the day.”

1917: Hallidie Building
130 Sutter St.
“This is probably the most important building in San Francisco. Located in the heart of the Financial District, the Hallidie is a steel-framed building with a ‘curtain wall’: Projected three feet from the core hangs a wall of glass. [It was built] by Polk in 1917 — a time when everything else on the block was brick and stone. He was giving the city a vision of the future. But at the same time, he was uncomfortable leaving it just glass, so he decorated the building with ornamentation that makes it look like a Victorian window. Now, when people walk by the building, they say: Is that an old building looking new or a new building looking old? It’s landmark-protected, and today is home to the San Francisco location of the American Institute of Architects.”

1959: One Bush Plaza
1 Bush St.
“I always have fun with this one, because when I first show it to people, they’re like, ‘Really? We’re going to talk about this?’ It’s a modernist building, basically a glass box. But after I give my explanation and have them see the building from different angles, they come away saying it was one of their favorites on the tour. In 1959, the Crown Zellerbach paper company built it as their home office. Today about 15 different companies operate in it. What people love about classic buildings built in the ’20s or ’30s is all the detail — the beautiful sculpture and the carved marble and the molding. The modernists also believed in detail, but details that require you to get closer. So, for example, the elevator tower on the outside of the building is covered in 6 million pieces of half-inch tile — imported Italian mosaics. When the sun hits it, it turns a multiplicity of colors.”

1972: The Transamerica Pyramid
600 Montgomery St.
“The Transamerica Pyramid is now accepted as iconic and branded to the city, but when it was built in 1972, it was despised. People actually picketed the site to try to stop it from being built, because it was so different than anything they’d seen. What I love is that the pyramid broke through the conventional, blocky style of architecture [of the time]. The purpose behind the shape is to let sunlight reach the streets more quickly than, let’s say, a square building that blocks light. Think of Manhattan, where you have tall rectangular buildings on both sides of the street — the street becomes like a dark canyon. [With the pyramid], you have light beaming between the buildings.”

2009: One Rincon
425 1st St.
“The city’s new urban plan started in 2009. We took a neighborhood that used to be a high-crime warehouse district, South of Market, or SoMA, and rezoned it for high-rises. It’s basically the new urban center of San Francisco. The master plan included the Transbay Transit Center, a [forthcoming] transit hub that will rival Grand Central Terminal in New York. And One Rincon was the first tall tower in the district. People really resented it. They gave it all sorts of tag names, like the Radio Shack Air Purifier. People still despise it, but I think they don’t notice it as much because it’s overwhelmed by other towers. On the top is something very interesting: a 50,000-gallon water tank. Its purpose is seismic control — it acts as a weight to the building. If the building rocks or shakes, the water sloshes to give counterbalance to the base. It’s the first residential tower in the country with that prototype. When I share that with people, they start appreciating the building a bit more.”

2010: The Millennium Tower
301 Mission St.
“The Millennium Tower, our leaning, sinking tower. It’s not a building that you’d be like, Oh, what is that? There’s nothing distinctive about it — it’s a traditional glass condo box we see everywhere. But it has become a tourist attraction. The issue is that its base is only driven 80 feet [into the ground]. The whole Rincon District is on land that used to be the Bay. So every tower is supposed to be driven into bedrock. Salesforce is about 300 feet to bedrock, and 181 Fremont is 400 feet to bedrock. The Millennium is 80 feet to soft sand. On top of that, it’s the only tower in the district that is concrete-framed, which makes it heavier. The homeowners were the ones who first noticed [the problem]. There are YouTube videos of them placing marbles on the floor so you can see it tilting. There are a lot of fingers being pointed at different entities: the owner of the building; the Transbay authorities that dug the hole for the transit hub, unsettling the land; the building inspectors from the city that signed off on it. The homeowners have a class-action lawsuit against all those entities. As of today, there’s no concrete decision on what they’re going to do or how it’s going to be resolved. But everybody on my tour will ask, ‘Are we going to see the sinking tower of San Francisco?’”

January 2018: Salesforce Tower
415 Mission St.
“[The architecture boom] is led by one tech company: Salesforce. In January they completed their building, which is the tallest in the Bay Area. It’s an obelisk with rounded glass corners that gives it a very sleek look. The intention of the architect, César Pelli, who has done several towers like this, was to give it a timeless look. The main impact is yet to come: a new art installation by Jim Campbell with thousands of LED lights on the top that will project animations. The CEO of Salesforce is giving one floor over to local nonprofits at no charge, but there has still been pushback — a lot of people find the tower overwhelming and say it doesn’t fit into San Francisco’s skyline. But it makes a statement. In the future, when you think of San Francisco, you’re going to think Salesforce.”

Summer 2018: Salesforce Park
130-164 1st St.
“The centerpoint [of the new development] will be a 5.4-acre, elevated urban park — our answer to the High Line in New York. I love the High Line but that’s more of a walkway, and this will be an urban park with an amphitheater and public art and water fountains and botanical gardens. What happens in many cities is that we build these [business] districts, but there’s no life in the evenings or on weekends. So San Francisco’s goal is to make this very open to the public. The park, restaurants, and retail spaces will drive people to this previously underutilized neighborhood. My prediction is that, going forward, when people come to San Francisco for the first time, this will be one of the first places they visit.”

Late 2018: 181 Fremont
181 Fremont St.
“This new tower, right next to Salesforce, is one of the most distinctive buildings in the area. It’s mixed-use, meaning the top of the building is all residential and the bottom is commercial. It’s divided by an open terrace where homeowners and commercial employees will be able to lounge and look at the Bay. [The tower] really stands out: It’s all glass and shaped like a trapezoid, with a spire on top and bracing on it, kind of like the Hancock building in Chicago. The bracing is for seismic control, but it’s also decorative. 181 Fremont is advertising itself as the tallest residential building on the West Coast; and supposedly, one of their top penthouses will be listed at $42 million, making it the most expensive condo on the West Coast. The commercial leasing of the building is one of the largest deals made in the city for decades: It will be the new San Francisco home of Facebook.”

2021: Oceanwide Center
“One of the most exciting things that’s happening right next to [the Transbay terminal] is a new development that’s taking over an entire block. A Chinese investment firm called Oceanwide bought the block and they’re putting in two new towers that will have retail, restaurants, public spaces, and the district’s first high-end hotel. The towers will be built by Foster + Partners, the high-end, modernist architectural firm from London that just completed the new Apple Park headquarters in Cupertino. Oceanwide Center speaks to the broader shift locally: For decades, San Francisco has resisted high-rises and ‘Manhattanizing’ the city — the new development is evidence that the resistance is over. The high-rise movement has won and there is no turning back.”

Tue, 10 Apr 2018 02:34:00 -0500 Aislyn Greene en text/html https://nymag.com/urbanist/the-architecture-buffs-guide-to-the-san-francisco-skyline.html
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