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Exam Code: 62-193 Technology Literacy for Educators information January 2024 by team

62-193 Technology Literacy for Educators

Candidates for this exam include individuals preparing to become classroom educators, current educators, faculty at teacher training or pre-service colleges, educational administrators, or other professionals looking to provide validation of competency.

Facilitate Student Collaboration

Facilitate Skilled Communication

Facilitate Knowledge Construction

Facilitate Self-Regulation

Facilitate Real World Problem Solving and Innovation

Facilitate Student use of Information and Communication Tools (ICT)

Use ICT to be an Effective Educator

Related certification

The Microsoft Certified Educator (MCE) certification validates that educators have the global educator technology literacy competencies needed to provide a rich, custom learning experience for students.
Technology Literacy for Educators
Microsoft Technology information

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Technology Literacy for Educators
Question: 35
You want to identify the quickest and most cost-effective method to collect the students’
presentations for assessment. What should you ask the students to do?
This item is part of a case study. To view the case study information, click on the Case Study
button below.
A. Save their work to a USB drive.
B. Save their work to a shared folder on the network.
C. Print out their work and hand it in to you.
D. Email their work to you.
Answer: B
Question: 36
You want to track and manage student’s performance data. Which type of application should
you use? This item is part of a case study. To view the case study information, click on the
Case Study button below.
A. desktop publishing
B. presentation
C. spreadsheet
D. word processing
Answer: C
Question: 37
In addition to learning about symmetry, how else should the students benefit from using ICT
during the second mathematics lesson?
This item is part of a case study. To view the case study information, click on the Case Study
button below.
A. ICT will teach them data entry skills.
B. ICT will teach them computer programming skills.
C. ICT will help them develop presentation skills.
D. ICT will help them develop collaboration skills.
Answer: D
Question: 38
You teachpolitical science to a class of 20 students. The students are 17 years old. Your
school has a computer lab that has access to the Internet.
Your government has an election.
You create a lesson that requires the students to spend the entire day of the election analyzing
the election results as they are announced.
You reserve the computer lab for the activity.
You want to ensure that the students can continuously record the election results. The solution
must also ensure that the students seethechanges to the political map as the resultscome in.
What should you do?
A. Have the students input the election results to a spreadsheet application and create charts to
present the results.
B. Have the students use a word processing application to create a table that presents the
election results.
C. Have the students use a spreadsheet application to build a model presenting the election
D. Have the students use a spreadsheet application to import charts from the political
parties’Web sites, and then export the charts to a presentation.
Answer: C
Question: 39
The students recently started using the film editing software.
You want to ensure that the students benefit as much as possible from the filmmaker’s visit.
What should you do? This item is part of a case study. To view the case study information,
click on the Case Study button below.
A. Schedule the filmmaker to present a one-hour lecture to the entire class.
B. Schedule each student to individually ask the filmmaker questions.
C. Have each student email you a list of questions before the visit.
D. Have the students use a wiki to collaborate on a list of questions for the filmmaker.
Answer: D
Question: 40
You are a teacher at a secondary school. You have 30 students in your class. Your classroom
contains 10 laptop computers.
You plan a project for the students. You will provide the students with information in three
different formats: audio recordings, photographs, and printed documents. The students must
combine the information to produce graphs and charts in a detailed report.
What is the best way to organize the project?
A. Divide the project into a series of separate tasks. Allocate each task to a different student.
Ask all of the students to create their own detailed report.
B. Create a rotation schedule for the classroom computers.
Ask every student touse their turn on the computer to produce their own detailed report.
C. Provide all of the information to all of the students.
Ask every student to explain how they will achieve the goals of the project.
D. Divide the classinto 10 groups.
Ask the groups to work collaborativelyto assemble the detailed report.
Answer: D
Question: 41
You are an environmental education teacher.
Your students are doing a collaborative project with students from another country using
Information and Communication Technology (ICT).
You create an activity that requires your students to use presentation software to display
pictures and videos of local birds. The students will then email the presentation to the foreign
You discover that the file size of the presentation exceeds the size limit set by your email
provider. You want to ensure that the students can send the presentation by email.
What should you advise the students to do?
A. In the presentation, reduce the font sizes and deactivate the custom animations.
B. Remove the pictures and the videos from the presentation.
C. Convert the presentation file to a bitmap image.
D. Compress the video files and the pictures before inserting them into the presentation.
Answer: D
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Microsoft Technology information - BingNews Search results Microsoft Technology information - BingNews The Vital Role of Microsoft Partners in Transfiguring Your Information Technology Landscape

The contemporary digital landscape is in constant flux, demonstrating an evolution in a matter of mere moments rather than years or even months, leading to the possibility of businesses becoming outdated if they don't keep up. Key players in this digital revolution are Microsoft partners, such as Logicalis, instances of their pivotal role in the transformation of the information technology industry and shaping the digital strategy of businesses are riveting. As they fill the role of implementers and managers of Microsoft technology in businesses, Microsoft Partners can drive productivity, spark innovation, while simultaneously amplifying the overall return on investment.

Definition of a Microsoft Partner & Their Specialised Services

Microsoft partners essentially are businesses that specialise in offering IT (Information Technology) services. Their skills and offerings encompass the deployment, administration, and maintenance and support of a variety of Microsoft's cloud-based, productivity, and business-specific applications. They are proficients in platforms and applications that range from Azure and Office 365 to Microsoft Dynamics 365 and even further beyond these. It is, therefore, of utmost importance to understand that if a business harbours ambitions of escalation, desire for expansion or digitisation of its operations, the role of a Microsoft Partner can be instrumental and invaluable to facilitate this change and transformation towards their operational goals.

Nuances of Microsoft Certified Solutions & Their Integration

Microsoft Partners employ a suite of Microsoft certified solutions to weave digital solutions fluently into the complex tapestry that is your business's IT landscape. Using Microsoft Certified Solutions effectively translates into integrating reliable and industry-vetted tools that answer and fulfil the unique needs and goals of your distinct businesses. Alongside enhancing your business's digital initiatives, these certified solutions make your businesses IT environment more proficient in handling myriad workloads, ensure the secure processing and management of data and applications, and provide substantial aid in the hassle-free optimisation of existing processes.

Importance and Role of Microsoft Partners in the Field of IT Transformation

Microsoft partners like Logicalis have honed an expertise in refining the very core of your business operations by way of spearheading strategic IT transformations. Their services can be instrumental in streamlining your business operations, optimising outdated processes, digitising services to scale with the 21st-century digital expansion, and advancing customer experiences to unprecedented levels. Beyond these, Microsoft partners can guide businesses in leveraging the vast amount of data they generate to extract crucial insights, create operations with agility at their core, and in the construction of robust, resilient infrastructures. To fully comprehend and benefit from these advantages, businesses ought to recognise Microsoft partners as crucial allies in the journey of their digital evolution.

The Need for a Microsoft Partner for Your Business

In light of a landscape rife with competition and stringent demands for rapidity in digital transformations, forging an alliance with a Microsoft partner empowers businesses to channel the power of Microsoft's advanced proprietary technologies without needing to navigate the often daunting complexities single-handedly. Microsoft partners are powerhouses of knowledge, capable of simplifying and easing the transformation process, providing necessary guidance to businesses, while also ensuring that the integration with existing systems occurs smoothly and apace.

Advantages of Partnering with Microsoft Azure Partners

Adoption of cloud-based services in the present age has become a staple element in the standard IT setup for an increasing number of businesses. Microsoft Azure partners, a unique subset within the larger fraternity of Microsoft partners that concentrate on cloud services, are more than qualified to guide you expertly through this digital pilgrimage. From doing everything from migrating your data, workloads, and applications to cloud realms, to managing your infrastructure while making use of Azure's superior analytics and artificial intelligence capabilities for increased business intelligence-Microsoft Azure Partners make your journey towards cloud adoption streamlined, free of unnecessary complexities, and most importantly, one that involves wise, value-driven investments.


In this age that's dominated by digital impulses, choosing to partner with a Microsoft partner like Logicalis is no longer viewed as mere choice or option, it has rather become a strategic necessity. Their expertise and seasoned understanding of Microsoft technologies, coupled with Certified Solutions, can be a game-changer, one that can mean the difference between a successful, seamless transition to a digital landscape versus one that's disruptive and heavy on expenses. Irrespective of whether you're only at the beginning of your digital transformation journey, or if you're already deep into it and exploring avenues to maximise your existing IT investments, a Microsoft Partner can offer insights, innovative solutions, and game-changing strategies that are tailor-made to align with your specific business model and objectives.

Source: Busines NewsWire

Sat, 30 Dec 2023 01:00:00 -0600 en text/html
Microsoft adds AI button to keyboard in first change in 30 years No result found, try new keyword!Microsoft is adding a button to keyboards that gives instant access to its new artificial intelligence search tools, the first such addition in 30 years. Thu, 04 Jan 2024 06:42:00 -0600 en-us text/html Microsoft introduces AI button to keyboards in biggest redesign in 30 years

Microsoft has announced plans to introduce a special button to summon AI on its devices.

The tech giant will introduce the button which will open up a chatbot on its systems to help users.

Think of it like the paperclip, but powered by artificial intelligence instead of popping up when you're trying to type up a university essay about three hours before the deadline.

Starting from this month some personal computers which use Microsoft operating systems will have the 'Co-Pilot' feature on the keyboard.

And no, this not Airplane where an inflatable copy of you will appear to do your work, but will open up an AI assistant.

Introducing an AI key on keyboards could be a way for Microsoft to capitalise on its ongoing relationship with OpenAI, the makers of ChatGPT.

This could position Microsoft as a gateway for the application of generative AI in everyday computer use.

At present most people connect to AI using phones, but this could make AI more readily available on desktop computers.

Microsoft is adding an AI button. Credit: Gary Hershorn/Getty Images
Microsoft is adding an AI button. Credit: Gary Hershorn/Getty Images

AI companies continue to compete to improve their services despite many ethical and legal concerns about how the technology could be applied.

For example, The New York Times sued OpenAI and Microsoft, with the lawsuit alleging that tools such as ChatGPT used copyrighted news articles.

AI does not truly 'create' the content that we frequently see posted online. It works by drawing on a database of information that it has 'learned'.

This means that anything generated by AI can only be an aggregation of things which already exist, rather than truly original work.

For example if someone asked AI to generate, say, a picture of Batman in the style of Picasso, it would search its database for Picasso paintings and Batman and then mix those together to give you the image.

OpenAI is working with Microsoft. Credit: Jonathan Raa/NurPhoto via Getty Images
OpenAI is working with Microsoft. Credit: Jonathan Raa/NurPhoto via Getty Images

The problem here is that artists can see their work used to generate images which look very similar to it without any credit or acknowledgement.

Nonetheless, Microsoft is powering ahead with AI development.

The introduction of the AI key on Microsoft keyboards could well be the biggest change since the introduction of the Windows key in the 1990s.

Today, the Windows key has been a regular fixture on the keyboards for some 30 years.

The new button will be marked with the copilot logo, which looks like a ribbon.

It will be located near to the space bar, replacing the right 'CTRL' key on some computers and the 'menu' key on others.

Thu, 04 Jan 2024 22:00:00 -0600 en text/html
Microsoft introduces AI button to keyboards as first big change in 30 years No result found, try new keyword!Microsoft is putting a special button for AI opening on its Windows keyboards. It is the first time it changed consoles in almost 30 years, according to Sky News. This new button, called Copilot, will ... Thu, 04 Jan 2024 02:35:45 -0600 en-us text/html Microsoft makes its first keyboard change in 30 years

You make stories like this possible.

The biggest portion of Boise State Public Radio's funding comes from readers like you who value fact-based journalism and trustworthy information.

Your donation today helps make our local reporting free for our entire community.

Thu, 04 Jan 2024 20:15:00 -0600 en text/html
‘The New York Times’ sues OpenAI and Microsoft for using its stories to train chatbots

NEW YORK—The New York Times is striking back against the threat that artificial intelligence poses to the news industry, filing a federal lawsuit on Wednesday against OpenAI and Microsoft seeking to end the practice of using its stories to train chatbots.

The Times says the companies are threatening its livelihood by effectively stealing billions of dollars worth of work by its journalists, in some cases spitting out Times’ material verbatim to people who seek answers from generative artificial intelligence like OpenAI’s ChatGPT. The newspaper’s lawsuit was filed in federal court in Manhattan and follows what appears to be a breakdown in talks between the newspaper and the two companies, which began in April.

The media has already been pummeled by a migration of readers to online platforms. While many publications—most notably the Times—have successfully carved out a digital space, the rapid development of AI threatens to significantly upend the publishing industry.

Web traffic is an important component of the paper’s advertising revenue and helps drive subscriptions to its online site. But the outputs from AI chatbots divert that traffic away from the paper and other copyright holders, the Times says, making it less likely that users will visit the original source for the information.

“These bots compete with the content they are trained on,” said Ian B. Crosby, partner and lead counsel at Susman Godfrey, which is representing the Times.

An OpenAI spokesman said in a prepared statement that the company respects the rights of content creators and is “committed” to working with them to help them benefit from the technology and new revenue models. “Our ongoing conversations with the New York Times have been productive and moving forward constructively, so we are surprised and disappointed with this development,” the spokesperson said. “We’re hopeful that we will find a mutually beneficial way to work together, as we are doing with many other publishers.”

Microsoft did not respond to requests for comment.

Artificial intelligence companies scrape information available online, including articles published by news organizations, to train generative AI chatbots. The large language models are also trained on a huge trove of other human-written materials, which helps them to build a strong command of language and grammar and to answer questions correctly.

But the technology is still under development and gets many things wrong. In its lawsuit, for example, the Times said OpenAI’s GPT-4 falsely attributed product recommendations to Wirecutter, the paper’s product reviews site, endangering its reputation.

OpenAI and other AI companies, including rival Anthropic, have attracted billions of dollars in investments very rapidly since public and business interest in the technology exploded, particularly this year.

Microsoft has a partnership with OpenAI that allows it to capitalize on the company’s AI technology. The Redmond, Washington, tech giant is also OpenAI’s biggest backer and has invested at least $13 billion into the company since the two began their partnership in 2019, according to the lawsuit. As part of the agreement, Microsoft’s supercomputers help power OpenAI’s AI research and the tech giant integrates the startup’s technology into its products.

The paper’s complaint comes as the number of lawsuits filed against OpenAI for copyright infringement is growing. The company has been sued by several writers—including comedian Sarah Silverman—who say their books were ingested to train OpenAI’s AI models without their permission. In June, more than 4,000 writers signed a letter to the CEOs of OpenAI and other tech companies accusing them of exploitative practices in building chatbots.

Fri, 05 Jan 2024 02:02:00 -0600 en-US text/html
Microsoft Announces AppCAT: Simplifying Azure Migration for .NET Apps

Microsoft team announced a new tool, named Azure Migrate application and code assessment tool for .NET, abbreviated as AppCAT. This tool is intended to help developers in the migration of on-premises .NET applications to Azure. AppCAT tool enables the assessment of .NET source code, configurations, and binaries, identifying potential issues and opportunities during the migration process to Azure.

As reported, its primary purpose is to uncover any challenges that could be faced while porting an application to Azure and to enhance performance, scalability, and security by recommending modern, cloud-native solutions.

AppCAT is available in two versions, a Visual Studio extension and a .NET CLI tool, providing flexibility in usage. Once the analysis is initiated, the tool generates a comprehensive report highlighting necessary checks or modifications to ensure the proper functioning of the application post-migration.

Using static code analysis, as reported AppCAT determines application technology usage, pinpointing areas that may require attention. It facilitates efficient collaboration by allowing users to navigate to specific lines of code, address issues, mark them as resolved, and save progress for future reference.

The tool provides estimates of the effort required to address each issue, components of applications, and entire projects. It offers detailed guidance on issue resolution and links users to relevant Microsoft documentation.

Both the CLI tool and Visual Studio version enable users to save analysis results in HTML, CSV, and JSON formats. The HTML report closely resembles the Visual Studio dashboard, presenting information on the number of projects analyzed, incidents, and issues.

(Generated report after migration, Source: Announcing the Azure Migrate application and code assessment tool for .NET)

The report evaluates the effort required to resolve each incident, issue, and project, categorizing incidents by severity. Various views provide insights into incidents, guidance on resolution, and direct access to the corresponding code.

The official announcement post mentions detailed step-by-step documentation articles for both Visual Studio and .NET CLI approaches.

Currently, AppCAT supports projects written in C# and Visual Basic, analyzing code in project types such as ASP.NET, ASP.NET Core, and class libraries. It is compatible with all .NET frameworks, including .NET Framework, .NET Core, and .NET 5+.

Regarding Azure targets, this tool identifies potential migration issues for Azure App Service, AKS, and Azure Container Apps. As reported, future updates may include the ability to set explicit targets and filter recommendations accordingly.

Lastly, looking into the roadmap ahead, the development teams state that the focus is on enhancing the tool with AI capabilities and integrating it with Copilot for comprehensive migration assistance. 

Correspondingly, Olia Gavrysh, Senior Product Manager, .NET, wrote the following:

Another big feature that we are currently working on is to get you a more curated assessment based on the Azure target you choose. We plan to add the ability to set the target before the report and build the report based on that target.

Thu, 04 Jan 2024 01:01:00 -0600 en text/html
Okta drops on Jefferies downgrade; Microsoft threat lurks No result found, try new keyword!Okta (OKTA) fell 1% on Friday premarket amid a Jefferies downgrade as hackers have gotten the best of the company. Read for more. Fri, 05 Jan 2024 00:05:25 -0600 en-us text/html Content Creators vs. Generative Artificial Intelligence: Paying a Fair Share to Support a Reliable Information Ecosystem

Imagine two companies in the same business––generating and delivering information to consumers. One has done it for more than 170 years, the other––founded in 2015––for about 15 months. The older company invests substantial financial resources in paying its employees to create “original works of authorship” that are so valuable that “more than 10 million subscribers pay” to receive them. The new company arrives and, instead of hiring its own people to research, write, and edit original content, relies on––“without consent or compensation”––the older company’s intellectual property and lets a software application produce content it confesses “may not always be accurate.” In fact, the newcomer sometimes attributes such “misinformation” to the older company, tarnishing its reputation.

Via Reuters

That’s the gist of a federal lawsuit filed in late December by the New York Times Company against Microsoft, OpenAI, and a “web of interrelated” OpenAI companies known for ChatGPT, a generative artificial intelligence program. For older readers, this may sound like a 1970s commercial starring John Houseman for a company that makes “money the old-fashioned way”––earning it through “hard work, research”––over an upstart that “bite[s] you on the bottom” to say “we’re here.” But make no mistake, this is serious business for the information ecosystem. 

The Times’s lawsuit is one of several brought by content creators ranging from renowned fiction authors to prizewinning nonfiction writers to comedian Sarah Silverman against generative AI companies that train their large language models (LLMs) on the content creators’ intellectual property. These cases involve pressing policy concerns about incentivizing and rewarding human creation of original content, as well as knotty legal problems regarding intellectual property and the copyright concept of fair use.

The Times’s 69-page complaint boils down to a key assertion: Microsoft and OpenAI “seek to free-ride on The Times’s massive investment in its journalism by using it to build substitutive products without permission or payment” that “steal audiences away from” the newspaper while propelling OpenAI’s “valuation to as high as $90 billion.” The complaint asserts that the newspaper sued only after “months” of negotiations failed to produce an agreement that would let the paper receive a “fair share” for its content.

The ramifications of Microsoft and OpenAI’s alleged “systematic and competitive infringement” of theTimes’s intellectual property rights stretch far beyond the fiscal well-being of a lone business. The defendants’ purported free-riding threatens the “public interest” and “our democracy” by disincentivizing the production of quality and independent reportage across the journalistic board:

If The Times and its peers cannot control the use of their content, their ability to monetize that content will be harmed. With less revenue, news organizations will have fewer journalists able to dedicate time and resources to important, in-depth stories, which creates a risk that those stories will go untold. Less journalism will be produced, and the cost to society will be enormous.

One may disagree with the Times’ editorial opinions and quibble with the stories it prominently features, but its complaint correctly emphasizes the “damaged information ecosystem . . . awash in unreliable content” in which we currently live.

National newspapers like the Times and Wall Street Journal will play an increasingly vital role in informing citizens as reliable local journalism dwindles. Northwestern University’s November 2023 report on the state of local news predicts that given “the current trajectory, by the end of [2024], the country will have lost a third of its newspapers since 2005. Discouragingly, the growth in alternative local news sources—digital and ethnic news outlets, as well as public broadcasting—has not kept pace with what’s being lost.” The report adds that “residents in more than half of U.S. counties have no, or very limited, access to a reliable local news source—either print, digital or broadcast.” 

Large daily newspapers also are suffering, with fewer journalists employed to cover the news. The Northwestern report asserts that “many of the large dailies owned by chains employ less than a fifth of the journalists on staff in 2005.” Gannett, the country’s largest newspaper chain, has severely cut its number of employees in the past three years.

One solution involves generative AI companies entering into licensing agreements with content creators, paying them for using their copyrighted works. The venerable Associated Press news service did just that in July 2023 with OpenAI. Additionally, Axel Springer, owner of Politico and Business Insider, entered into an agreement with OpenAI last month that allows content usage from “Springer media brands for advancing the training of OpenAI’s sophisticated” LLMs.

OpenAI virtuously proclaims it wants to “redistribute profits from our work to maximize the social and economic benefits of AI technology.” Forget––temporarily––post-hoc redistribution: Paying the Times and news organizations upfront for content that economically benefits OpenAI’s generative beast is essential for a well-informed citizenry.

Tue, 02 Jan 2024 20:55:00 -0600 en-US text/html
The Impact of Technology on the Workplace: 2024 Report

The impact of technology on the workplace over the last year has been nothing if not substantial. From the integration of generative AI platforms like ChatGPT to the increase in data breaches across the industry, keeping up with shifting trends is a full-time job at this point in history.

Fortunately, you've got to help you out. In our inaugural annual report on this subject, we've embarked on an in-depth journey to quantify and explain a wide range of workplace trends, noting the influence of technology as a primary driver.

We surveyed over 1000 US business leaders to ensure an accurate depiction of the workplace heading in to 2024, and help you to strategize for the year ahead.

Below, we'll introduce our 2024 workplace report and give you a preview of its key findings. Make sure to download the full report if you want the learn more about how the workplace is changing in the face of evolving technology.

Impact of Tech on the Workplace Report 2024: Key Findings

Our Impact of Tech on the Workplace report found a wide range of statistics that point to how the world is adapting to new technology. Here are some of the key findings we identified, which are further outlined below:
  1. Using more collaboration tools and AI results in higher productivity
  2. 59% of people who use AI have greater job satisfaction
  3. ChatGPT is the most popular AI tool used amongst businesses
  4. Digital natives and businesses that use AI are more open to the idea of a 4-day working week
  5. The majority of companies found it challenging to hire new staff – but remote working organizations find it easier
  6. Remote working organizations report higher levels of productivity
  7. Phishing attacks were the most common cause of a data breach

1. Using more collaboration tools and AI results in higher productivity

The use of online tools and digital resources is certainly not new to the business world. In 2023, collaboration tools and generative AI platforms took that usage to another level, adding a robust set of functionalities to the average business' operations .

Did they actually have an impact? According to our research, just over half of businesses (56%) report high productivity levels, so it appears that there is a positive effect associated with this kind of technology.

More specifically, the use of AI platforms and features has seriously improved productivity for businesses of all sizes. Our research found that 72% of respondents who use AI extensively report high organizational productivity, compared to 55% of respondents who use AI to a limited extent.

2. 59% of people who use AI have greater job satisfaction

It's no secret that AI entered the workforce in a big way in 2023. As soon as the technology became advanced enough to handle certain operations, businesses started integrating it into their systems in hopes of improving productivity. It's a trend guaranteed to continue in 2024 and beyond.

How did employees who were encouraged to use the technology feel about AI's rapid rise in the workplace? While many headlines you read claim that workers dread AI and fear it's only there to steal their jobs, our research actually found that 59% of people who use AI have great job satisfaction, quelling such concerns.

Given this, businesses should feel more comfortable rolling out this technology in 2024, as many are still lagging behind on the full adoption of the technology. In fact, we found only 1 in 25 companies have fully integrated AI throughout their organization.

3. ChatGPT is the most popular AI tool used among businesses

In November 2022, ChatGPT launched. The value of this groundbreaking technology was apparent almost immediately, and businesses were scrambling for ways to use its generative functionality to improve their businesses as much as possible.

Since then, a myriad of ChatGPT alternatives from big tech firms like Google and Microsoft have rolled in 2023. From Bard and Copilot to Claude and Jasper, these alternatives have their merits, but ChatGPT still reigns supreme.

In fact, our research found that 65% of businesses say they use ChatGPT, well ahead of the second place AI chatbot Google Bard, which boasts only 49% usage. Other alternatives included Bing AI Chat (20%), Claude AI (10%), and Jasper Chat (9%), with 8% of respondents using a lesser known “Other” platform.

4. The majority of companies found it challenging to hire new staff, but remote working organizations find it easier

The Great Resignation was the big story last year, with scores of employees leaving their positions after the pandemic gave them a taste of the flexibility while working from home. As a result, our research found that companies are still having a tough time when it comes to recruiting.

However, not all companies are having a hard time attracting new employees. Specifically, organizations offering remote job roles are recruiting with much greater ease compared to fully in-office and even hybrid working businesses.

All that to say, if an in-office policy is that important to you, employee retention should be an equally high priority for your team.

5. Digital natives and businesses that use AI are more open to the idea of a 4-day working week

Now that remote and hybrid work have become the new normal for many businesses, the newest employee perk to pique our interest is the 4-day workweek. Study after study has shown that the shortened week for the same pay has a notably positive impact on productivity, employee wellbeing, turnover, and absenteeism.

Many business owners and decision makers are coming around on it too, but the acceptance definitely depends on age. Our research found that 65% of senior leadership aged 35-44 (Millennials and Gen X) would consider implementing a 4-day working week or have already implemented it, while only 45% of senior leadership aged 55-64 (Baby Boomers) felt the same.

Beyond age, business owners of AI-powered companies are fully embracing the new work policy. In fact, a staggering 93% of senior leadership of organizations where AI plays a central role in operations are either considering a 4-day working week or have already implemented it.

There are many companies offering a 4-day workweek and some US states with 4-day week policies for employees, so if you're tired of working on Friday, there are some serious opportunities for you out in the world.

6. Remote working organizations report higher levels of productivity

Since the pandemic, remote work has indeed become a standard for many businesses. In fact, our research found that almost all businesses have the tools to facilitate remote working, from video conferencing software to project tracking services.

The remote work had some unintended benefits including boosts to employee mental health and productivity. Our research found that 64% of remote businesses report high productivity levels compared to 54% of in-office businesses. Suffice to say, remote work is good for your bottom line.

However, despite all the studies that show remote work to be beneficial for employers and employees alike, business owners have started demanding their employees return to the office. Our research found that, in 2023, over half of companies (52%) expect their employees in the office 5-days per week.

The difference between remote and hybrid work policies is notable here as well, with 38% of employees at hybrid working organizations going to the office more than they are required, based on company policy. This means that these strict return-to-office policies might not even be necessary in some situations, as your team will still commute if needed.

7. Phishing attacks were the most common cause of a data breach

Not all advancements in technology have been good for the workplace. As a result of evolving tech, bad actors have been able to ramp up their hacking activity, leading to an online security crisis that is costing businesses millions of dollars.

So, what kind of nefarious behavior should you be on the lookout for? Our research found that 23% of data breaches were caused by phishing attacks, according to senior leadership employees that we spoke to. Computer virus (22%) was also quite common, followed by employee error (12%), advanced persistent threats (9%), and unsecure Wi-Fi (8%).

Simply put, protecting your business online must be a top priority in the new year, particularly if your business works with any sensitive information.

To inform how technology is impacting the workplace in 2024, surveyed a large sample of senior leadership professionals from businesses based in the United States. Senior leadership professionals had job titles ranging from manager to director.

We surveyed companies with 10 or more employees to ensure that our data captured the experiences and perspectives of individuals holding key leadership roles within established organizations.

To ensure an impartial and unbiased sample, we also gathered data through a survey with participants selected via a third-party panel provider. Data collection was obtained in October and finalized in November of 2023.

Finally, to guarantee an accurate reflection of US businesses, a total of 1047 responses were obtained at a confidence level of 99.9%.


If you've stumbled across our 2024 workplace report and are looking for answers on the brains behind the booklet, here's a little more information on who we are. was established in 2006 as a networking platform for companies working out of the Chicago area, and has transformed into a fully-fledged media company with readers around the world.

We aim to translate our passion for technology into insightful news and analysis, helpful buyers’ guides and practical resources, so SMBs across the US and beyond can grow their revenues, work smarter, and secure their success – now and in the future.

Each year, carries out thousands of hours of independent product testing and market analyses to support over 5 million professionals annually in their pursuit to learn more about technology and make the right purchasing decisions.

We also work directly with dozens of Fortune 500 clients, such as Salesforce,, HubSpot and Zoom, to help advise on their strategies and enable them to reach brand new audiences.

To stay informed on the latest developments and find the right technology for your workplace, you can sign up to our newsletter, or learn more about here.

Thu, 04 Jan 2024 02:02:00 -0600 en-US text/html

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