IAHCSMM-CRCST Exam Questions - Certified Registered Central Service Technician 2023 Updated: 2024

An exam proctor will begin reading exam instructions approximately 15 minutes before the exam start time. Students must be in the exam room with their exam at this time. If taking the exam on a laptop, it must be booted up and have passed the security check. Hand writers must not have a laptop with them in an exam room, unless otherwise allowed according to the professor’s instructions. A student entering the exam room after the proctor begins reading instructions will not receive additional time for booting up their laptop, passing the security check, and/or reading exam instructions.

When instructed by the proctor, write your exam number on the cover page of your exam, bluebooks, and any scratch paper you turn in as part of your exam. Handwritten exam answers must be written in blue books in blue or black ink. Number the bluebooks you use (1 of 1, 1 of 2, 2 of 2, etc.). Proctors will allow time to read the professor’s instructions. Other than counting the number of pages of the exam, students are not permitted to turn the page of an exam past the instructions page until the proctor instructs them to do so.

When taking a closed-book exam, no books, outlines, book bags, purses, or scratch paper (other than the scratch paper provided) may be at your seat during the exam. These items must be left outside of the exam room or in the front or sides of the exam room. Students may not begin to write anything, including on scratch paper, before the proctor begins a closed-book exam.

Students taking in-class exams are prohibited from having any electronic communication device, other than a laptop as allowed per the professor's instructions, during the exam. Cell phones and smart watches must be turned off during the exam and placed in a bag or backpack. Violations of this rule may be considered an Honor Code violation. A clock in each exam room will be the official timekeeper for the exam.

Non-alcoholic beverages are permitted in exam rooms; however, the container must have a lid.

After the exam instructions have been read and the exam begins, the proctor will remain in the room. Any student who has a question or problem during an exam should see the proctor.

Students may use the restroom or take a break during an exam. However, all exam materials must be left in the exam room and no additional time will be given. Students must sign in and out at the front of the room with the proctor.

1. Each exam paper will contain questions that require you to recall what you've learnt.

2. Each exam paper will contain questions that require you to apply what you’ve learnt to an unfamiliar context.

3. Each exam paper will contain questions that require you to analyse evidence or data and then make your own decision or conclusion

We are in standardized test season, and all across the country, students are taking the Big Standardized Test by which they, their schools, and their teachers will be judged. How absurd are these tests? Meet Sara Holbrook, the writer who couldn't answer test questions about her own work.

Back in 2017, Holbrook wrote an essay for Huffington Post entitled, "I Can't Answer These Texas Standardized Test Questions About My Own Poems." The writer had discovered that two of her poems were part of the Texas STAAR state assessment tests, and she was a bit startled to discover that she was unable to answer some of the questions.

One reason was simple inaccuracy. One question asked why the poet had inserted a stanza break in a particular spot-- and then didn't insert a stanza break in the testing materials. But there was a second issue. Holbrook is a performance poet, and she had inserted the break at the point where, in live readings, she pauses. That choice was not one of the choices available on the test.

In fact, much of Holbrook's issue with the questions was a sort of existential dilemma. Several questions asked, directly or indirectly, for the test taker to judge the author's intentions. The author knew some of her intentions, sort of remembered others, and had others that were layered and complex. But the manufacturers of the test--who had never asked her about any of this--provided only four choices that did not allow her to choose the answer that she knew to be correct.

Now, it's possible that Holbrook is such an angsty, tortured soul of a poet that she simply does not know her own mind as well as the test manufacturers. But Holbrook does not fit the stereotypical faux image of a poet as a fuzzy-headed artiste. She has held writing jobs in the real world, such as Director of Communications for legal giant Jones Dayand Public Information Officer for the public housing authority in Cleveland. She knows what it takes to succeed as a business writer, and she says, "the questions on these tests are not it." She works as an educator and consultant, bringing writing and performance skills into the classroom. Rather than conclude that she does not know her own work, we should instead conclude that the test designers write bad questions. Or as Holbrook herself puts it, "Anytime we ask questions about author intent, we have stepped off the pedagogical sidewalk and into muck."

I reached out to Holbrook recently because the same thing happened to her again. This time a poem of hers was included in a test prep package from Mentoring Minds, LP. The poem itself is called "Walking on the Boundaries of Change," from the book Walking on the Boundaries of Change, Boyds Mills Press, 1998. (Mentoring Minds LP is a Texas corporation, and the previous two poems included in the STAAR test are from the same book, so perhaps Holbrook has some Texas fans who are passing around one copy of her work.) The poem is printed here with the author's permission:

Walking on the Boundaries of Change

Day by day

a tightrope,

walking on the boundaries

of change.

One step --

firm, familiar,

the next step --

shaky, strange.

Some friends

will dare danger,

mock or push each step.

Some friends

knock your confidence.

Real friends

form a net.

It's a simple, sharp moment that captures an emotional picture in some simple images. It's hard to imagine dissecting this with test questions without beating some of the life out of it. Yet Mentoring Minds LD has come up with eight questions.

I cannot reproduce any of the eight questions accompanying the poem here, because the materials include a robust copyright notice that includes phrases such as "maximum extent of the law." But once again, the questions turn on the issue of word choice, central message, and which part of the poem does things "best," all of which hinge on the test taker's interpretation of the poet's intent. And all are multiple choice questions with four possible answers, the kind of test structure that, Holbrook says, causes "students to grow up believing the right interpretation of anything is out there on the internet, and to discredit their own thoughts."

Holbrook, as a poet and an educator, has several thoughts about remedies to these sorts of tests. "Parents, demand to see the test prep materials. Teachers, don't waste time on test prep: you can't teach nonsense. Administrators, take the money you are spending on test prep and spend it on classroom libraries instead. There are no quick fixes. Kids need to read and write voluminously." She advocates for transparency. "If a bike helmet fails to protect a child from injury, consumers can sue the manufacturer. These tests are injurious, but shrouded in secrecy and thereby beyond the reach of most teachers and all parents."

To approach any poem with the notion that each word has one and only one correct reading when language at its most rich involves shades and layers or meaning--what my old college writing professor called "the ambiguity that enriches"--is one way to stifle thinking in students. In many states, we are doing it in grades K through 12.

There are so many layers to Holbrook's situation. The test manufacturers could have contacted her and talked to her about her poem (though Common Core architect David Coleman would argue that doing so was both unnecessary and undesirable), but they didn't. So here we sit, in a bizarre universe where the test writer knows the "correct" answer for a question about a poem, but the person who wrote the poem does not. And at least Holbrook has the option of publicly saying, "Hey, wait a minute," which is more than the deceased authors used for testing can do. But she was only able to do so because somebody risked punishment by sharing test materials with her. Particularly ironic is Mentoring Minds' promise to build critical thinking skills in students, even as Holbrook, by taking reading, writing and speaking out to students in living, breathing, dynamic workshops, is doing far more to promote critical thinking than can be accomplished by challenging students to guess which one of four available answers an unseen test writer has deemed "correct."

Spring 2024

For Fall semesters, there will be one reading day on Monday of the first exam week and one reading day on Friday of the first exam week. For Spring semesters, there will be two reading days at the beginning of the first exam week.

Final exams are scheduled by the Registrar's Office based on the meeting pattern of the class with the exception of certain basic course sequences that enroll large numbers of first-year students listed below. This schedule avoids direct conflicts for students and minimizes the number of students with more than two exams on a single day.

Any change to assigned final exam dates and time requires additional approvals. Undergraduate students who have exam questions should contact their four-year advisor. Faculty and staff who have questions should contact courses@case.edu.

The course sequences listed below are scheduled outside of the normal exam grid because portions of the sequences enroll large numbers of first-year students. The special scheduling of these exams helps spread out final exams for these students.

ISA offers a variety of resources to help you prepare for the Certified Automation Professional (CAP^®) exam.

Primary Textbook

A Guide to the Automation Body of Knowledge is the primary text resource for the CAP exam and provides a complete overview of all technical topics. Order the Guide to the Automation Body of Knowledge.

Study Guide

The CAP Study Guide is a comprehensive self-study resource that contains a list of the CAP domains and tasks, 75 review questions and answers complete with justifications. References that were used for each study guide question are also provided with the question. The Study Guide also includes a recommended list of publications that you can use to do further study on specific domains. Order the CAP Study Guide.

Review Courses

A CAP review course is available in several formats as preparation for taking the certification exam. This course is offered by ISA and can also be offered at your location.

ISA also has a variety of training courses that would be helpful in preparing for CAP. NOTE: The CAP exam fee is not included with the CAP review courses (EC00, EC00V, EC00E, and EC00M). Visit the Automation Professional Training page for a complete list.

Additional Resources

Exam Topics

1. Basic Continuous Control: Process Instrumentation, Analytical Instrumentation, Continuous Control, Control Valves, Analog Communications, Control System Documentation, Control Equipment
2. Basic Discrete, Sequencing, and Manufacturing Control: Discrete Input & Output Devices and General Manufacturing Measurements, Discrete and Sequencing Control, Motor and Drive Control, Motion Control
3. Advanced Control Topics: Process Modeling, Advanced Process Control, Control of Batch Processes, Environmental, Environmental Monitoring, Building Automation
4. Reliability, Safety, and Electrical: Alarm Management, Reliability, Process Safety and Safety Instrumented Systems, Electrical Installations, Safe Use and Application of Electrical Apparatus
5. Integration and Software: Digital Communications, Industrial Networks, Manufacturing Execution Systems and Business Integration, System and Network Security, Operator Interface, Data Management, Software, Custom Software
6. Deployment and Maintenance: Operator Training, Checkout, System Testing, and Startup, Troubleshooting, Maintenance, Long-Term Support and System Management
7. Work Structure: Automation Benefits and Project Justifications, Project Management and Execution, Interpersonal Skills

CAP Sample Questions

Questions on the exam were derived from the actual practice of automation professionals as outlined in the CAP Role Delineation Study and job task analysis. Using interviews, surveys, observation, and group discussions, ISA worked with automation professionals to delineate critical job components to develop exam specifications to determine the number of questions related to each domain and task tested. This rigorous program development and ongoing maintenance process ensures that CAP certification accurately reflects the skills and knowledge needed to excel as an automation professional.

The following six questions were taken from the CAP exam question item bank and serve as examples of the question type and question content found on the CAP exam.

1. The method by which the tasks and hazards associated with a machine or process are analyzed is known as:
   • A. Risk assessment.
   • B. Machine assessment.
   • C. Risk reduction.
   • D. Risk abatement.
2. To test controller tuning or prototype new control strategies offline, the model should be a(an):
   • A. Tie-back (loopback) simulation.
   • B. Artificial neural network.
   • C. Dynamic process simulation.
   • D. Steady state process simulation.
3. The temperature measurement with the BEST repeatability and resolution is the:
   • A. Thermocouple.
   • B. Resistance temperature detector (RTD).
   • C. Dial thermometer.
   • D. Capillary system.
4. Which of the following is NOT a variable speed drive setup parameter?
   • A. Acceleration rate.
   • B. Motor winding type.
   • C. Output frequency.
   • D. Maximum speed.
5. A complete test plan for system integration testing MUST include:
   • A. Comments for the application programmer.
   • B. Multiple test cases for each mode of operation.
   • C. At least five test cases for each test.
   • D. Expected results for each test case.
6. Frequency of maintenance should be determined by:
   • A. Failure rates of components.
   • B. Availability of personnel and parts.
   • C. Management targets for efficiency and productivity.
   • D. Effectiveness of maintenance personnel.

Sample Questions Answer Key